Please read the following carefully before booking
Sessions last 90 minutes
Tickets are required for children only. If you have 2 adults and 2 children you should book a quantity of 2 tickets.
Tickets are required to use our facility until further notice in line with government guidelines. Tickets are sold at £5.95 per child regardless of age and will give you 90 minutes access to the centre.
There will be a strict 1 adult per child ratio in the centre (Adults will be free of charge)
We will be running at a heavily reduced capacity and cleaning levels will be increased especially in high footfall areas.
Once you have purchased your ticket, you will automatically be added to the list for that time slot. Please make sure that the contact number you supply is correct to allow us to comply with track and trace requirements. You do not need a physical ticket to access the centre.
We would politely request that Adults wear a face covering until seated. There is no requirement to wear a face covering in our cafe area or if you choose to assist your child in the play frame. Some people are medically exempt fro wearing a face covering, We would therefore ask that you do not challenge anyone not wearing a face covering as we have always promoted being a warm and inviting inclusive centre.
At the end of the session we would request that everyone leaves promptly allowing us to clean before the next group come in. Please do not arrive early for your session as we will not allow entry to the facility until your allocated start time.
To comply with current regulations and reduce staffing costs to help the business to break even, the following areas are currently unavailable.
Many of the toddler toys have been removed to comply with government guidelines -Other areas may be temporarily closed for cleaning at any point during a session.
Due to the limited number of spaces all sales are non refundable and non transferable.
In the event of a local or national lockdown or enforced government closure all ticket sales will be refunded.