Please read the following carefully before booking
This is a Kids eat free session - All children will receive a free meal voucher to use in the centre
You may come into the centre at anytime between 10am and 3pm and stay as long as you wish - All customers must leave the centre at 3pm when the session finishes.
If you are bringing a baby under 1 with an older sibling you do not need to pay for them. If you are bringing an under 1 to the centre without an older sibling, they are chargeable and require a ticket. This is due to the reduced numbers at present in the centre.
Tickets are required for children only. If you have 2 adults and 2 children you should book a quantity of 2 tickets.
Tickets are required to use our facility until further notice in line with government guidelines. Tickets are sold at £5.95 per child regardless of age and will give you access to the centre.
Adults are free of charge but we ask that there are not more adults than children in your group (We will make an exception for those bringing 1 child so both parents can come with them)
We will be running at a heavily reduced capacity and cleaning levels will be increased especially in high footfall areas.
Once you have purchased your ticket, you will automatically be added to the list for that time slot. Please make sure that the contact number you supply is correct to allow us to comply with track and trace requirements. You do not need a physical ticket to access the centre.
Over 11's will be required to wear a face covering when entering the building, visiting the toilet or cafe areas and when not eating or drinking. When you are at a table and have food or drink you are permitted to remove face coverings. Some people are medically exempt so please do not challenge any other customers as we have always promoted being an inclusive facility.
At the end of the session we would request that everyone leaves promptly allowing us to clean before the next group come in. Please do not arrive early for your session as we will not allow entry to the facility until your allocated start time.
To comply with current regulations and reduce staffing costs to help the business to break even, the following areas are currently unavailable.
Bumper cars, Toddler toys, Ball pool balls on blowers. All other areas are available however, we may temporarily close any area for cleaning at any point throughout your visit without prior notice.
Due to the limited number of spaces all sales are non refundable and non transferable.
In the event of a local or national lockdown or enforced government closure all ticket sales will be refunded.